Arm Your Team with the Right Tools
Give your sales team and agents the tools they need to have productive conversations and close more deals.
Reply to user messages directly from your email inbox via piping. Users can reply to agents by email as well! Setting it up doesn't require any server-side configuration, just enter your email server details in the Support Board settings area and you're done! You can use Gmail or any other email server.
- Reply to users via email.
- Let's users reply to agents by email.
- Compatible with Gmail by Google.
- No server-side configuration required.
Support Board provides several tools for developers to make magic happen. Use our powerful WEB APIs and the APIs for PHP, and JS. Automate your work and create custom integrations. The APIs' capabilities include complete users and conversations management, Webhook and events. View the docs for more details.
- 60+ WEB APIs, 100+ JS APIs, 82+ PHP APIs.
- Use cases and examples.
- Great docs, easy installation, and usage.
Security Is Our Top Priority
Security is critical here at Support Board. While you focus on growing your business, we will protect your data. We continually implement the latest security technologies and stay up-to-date on the latest security threats.
- AES-256-bit encryption
- Authorization check for all AJAX calls
- Secure and encrypted login data
- Protection from HTML and Script injections
- Attachments – Blocked file extensions
- Password hashing
Built with Performance in Mind
Speed is everything! The chat can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources.
- Fully asynchronous, on admin and front-end.
- Resource-saving mode when the chat is inactive
- Built for high-traffic websites
- Built for limited-resource hosting
Your Data. Your Privacy.
Big data has become a valuable commodity – and data breaches are now a daily occurrence. While many big tech companies violate their users' privacy, things are different here at Support Board. With us, you will maintain full ownership of all the data that goes through our platform, and we'll never share it with a third-party company.* Your data will remain your data at all times.
All conversations, user details and other data are stored in your server.
We don't share our users' data with third-party companies*.