This add-on costs $29 and isn't part of the main Support Board purchase

Sync WhatsApp Business with Support Board

Have your WhatsApp Business account and website communication in one place. Receive messages sent to WhatsApp and reply to them directly in Support Board.

Purchase for $29

Assign Departments

Automatically routes WhatsApp conversations to the specific department of your choice.

User Synchronization

Anyone who messages you will be added to your Support Board using their WhatsApp profile picture and name.


Receive email, SMS, and push notifications when you receive new WhatsApp Business account messages.

Whatsapp chat integration

Communicate in Support Board

Instantly receive and respond to messages sent to your WhatsApp Business account in Support Board. The integration supports attachments, photos, videos, emojis, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Attachments, emojis, more

Templates and SMS Fallback

Send WhatsApp Business message templates and text message notifications outside of the standard 24-hours service window. Never lose a WhatsApp Business customer again.

  • WhatsApp Business template
  • SMS fallback
  • Multilingual

WhatsApp competitors

Get the Best Market Price

Getting the best market price impacts your bottom line. Standard WhatsApp integrations have expensive monthly costs. Our solution has more features but is the least expensive, by a lot!

  • The best price in the market
  • Recurring fees apply. Pricing here.

Media Attachments

Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to WhatsApp.


Connect the Dialogflow chatbot to your WhatsApp Business account and use one chatbot for all channels.


Send and reply to Facebook and WhatsApp messages, emails and chats within your Support Board.

Support for Routing

WhatsApp conversations and messages support agent routing and related features.

This app is powered by Twilio. Additional fees apply. Pricing here.
You cannot use the phone number of your existing WhatsApp Business account, you must use a Twilio number. More details here.