Embed a Customer Tickets Area Everywhere
With the Tickets App, you can add a customer tickets area to your website, so that your customers can get immediate help from a single interface, in whatever form they like best.
Purchase for $19
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Include a professional tickets area on your website and provide support where your customers are.
Chatbots, Slack, and More
The first tickets system on the market powered by chatbots and Slack. For more efficient support.
Really Good UX
Human-centered design. Clean and minimal. Responsive. Beautiful animations. RTL and more.
With updates in real-time
Search tickets instantaneously
To create new tickets.
Typing, online status, and more
Department feature, with label
Attachments, articles, and more
Fast and Simple Ticket Creation
Your customers can submit a ticket in a few seconds. No superfluous functions, just a clean and simple interface. Customize the ticket form which custom fields and built-in ones like the departments.
- Department and priority fields
- Clean and simple interface
- Custom ticket fields
Login and Registration
Request your customers to register or login before sending a ticket or just leave it open to any visitor. Personalize the form with custom fields and display an optional privacy consent acceptance form.
- Registration and login forms
- Visitors access without registration
- Custom fields
- Privacy and GDPR
Lots of Information
Automatically display useful information to your customers like the list of all attachments, agent online and typing status, and the agent location and local time. You can also choose which information to display.
- Typing and online status
- Conversation attachments list
- Agent location and local time
- Ticket details and department
Chat Settings Support
Most of the settings of the chat will continue to work also in the tickets area. This means that features like Slack, Dialogflow, the timetable, the notifications, and more will continue to work.
- Slack and Dialogflow
- Notifications and messages
The widget automatically adjust its design and layout in relation to the container or device width.
Fast and Easy Installation
Ready to use immediately by just insert the script link or the WordPress shortcode.
Customize the layout and functionalities of the widget and choose what elements to show and what to hide.