Connect Twitter with Support Board
Easily reply to your direct messages on Twitter from Support Board and have your Twitter and website communication in one place. Let the chatbot answer for you and more.
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Assign Departments
Automatically routes Twitter conversations to the specific department of your choice.
User Synchronization
Anyone who messages you will be added to your Support Board using their Twitter profile picture and name.
Notifications
Receive email, SMS, and push notifications when you receive new messages in Twitter.
Communicate in Support Board
Instantly receive and respond to messages sent to your Twitter account in Support Board. The integration supports attachments, documents, photos, videos, audios, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, media, more
Connect the Chatbot with Twitter
Connect the chatbot with Twitter and automate your communication within Twitter as well. Our integration is the most advanced on the market and provides unique and innovative features.
Compatible with the most Innovative Features
The following features work also with Twitter. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Automatic Translation
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect Language
Detect the user's language on the fly by analyzing the user's messages sent to Twitter.
Chatbot
Connect the chatbot to your Twitter account and use one chatbot for all channels.
Omni-Channel
Send and reply to Twitter messages, emails, chats and more from the admin area of Support Board..
Support for Routing
Twitter conversations and messages support agent routing and related features.
Find further information regarding this requirement here.
Messaging Apps Bundle
Get the following apps with a 65% discount: Messenger, WhatsApp, Telegram, Viber, Twitter, Zalo, WeChat, LINE.
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