This add-on costs $29 and isn't part of the main Support Board purchase

Connect Twitter with Support Board

Easily reply to your direct messages on Twitter from Support Board and have your Twitter and website communication in one place. Let the chatbot answer for you and more.

Purchase for $29
Or buy the bundle

Assign Departments

Automatically routes Twitter conversations to the specific department of your choice.

User Synchronization

Anyone who messages you will be added to your Support Board using their Twitter profile picture and name.


Receive email, SMS, and push notifications when you receive new messages in Twitter.

Twitter chat integration

Communicate in Support Board

Instantly receive and respond to messages sent to your Twitter account in Support Board. The integration supports attachments, documents, photos, videos, audios, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Attachments, media, more
Dialogflow and OpenAI

Connect the Chatbot with Twitter

Connect the chatbot with Twitter and automate your communication within Twitter as well. Our integration is the most advanced on the market and provides unique and innovative features.

Compatible with the most Innovative Features

The following features work also with Twitter. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.

Media Attachments

Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to Twitter.


Connect the chatbot to your Twitter account and use one chatbot for all channels.


Send and reply to Twitter messages, emails, chats and more from the admin area of Support Board..

Support for Routing

Twitter conversations and messages support agent routing and related features.

Starting in 2023, the usage of this Twitter app will necessitate a paid subscription to the Twitter API plan.
Find further information regarding this requirement here.

Messaging Apps Bundle

Get the following apps with a 55% discount: Messenger, WhatsApp, Telegram, Viber, Twitter, Google Business Messages.

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