Enjoy more features than ever. New features coming soon.

Improve Your Workflow with Innovative Features

Support Board comes with a full range of features that help you save your agents' time. Arm your team with the right tools and improve the efficiency of your customer service.

More Chat Features


Mobile app

Mobile App for Android and iOS

Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS. It's fast and it works great.


iOS Android
Try demo

Progressive Web App

The Support Board administration area is a progressive web app that can be installed on Windows and Macs. It runs like any other software on your computer; notifying you when new messages arrive.


Windows Mac
Try demo
Pwa desktop

WordPress integration

WordPress Integration

Use Support Board with WordPress and automatically synchronize your WordPress users and admins. Your agents can also log into the admin area without entering WordPress.


More details

Multilingual and RTL

Support Board is fully multilingual, with RTL direction and translations in 41 languages. You can add new translations to make your custom content multilingual. Automatic language detection solutions are available.


  • Already translated in 41 languages
  • Option to easily add new translations
  • Automatic language detection
Multilingual admin

GDPR

Privacy Acceptance and GDPR

Before starting a chat, ask users to read and consent to the terms of service, your privacy policy or GDPR. You can free yourself from legal worries in a few, easy clicks.


  • Europe GDPR and privacy terms acceptance
  • Multilingual

Design Customization

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.


  • Set the header background image
  • Change agents or brand headers
  • Adjust colors
  • Fully white label
Chat design

White Label

Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.

Security

Security Is Our Top Priority

Security is critical here at Support Board. We work with security experts who perform periodic security audits. We continually implement the latest security technologies and stay up-to-date on the latest security threats.


  • Periodic security audits
  • AES-256-bit encryption
  • Latest security technologies
  • We stay up-to-date

Inline Panel and Full Screen Chat

Convert a chat into an inline panel and place it anywhere on your website. Make it minimal, full screen, or as you prefer. You have great customization flexibility. This feature requires the Tickets app.


  • Customization flexibility
  • Modern and minimal design
  • Lightweight and fast
  • Easy to use
Chat inline

Built with Performance in Mind

Speed is everything! Support Board can use Websockets instead of AJAX and HTTP requests that slow down the server. We optimized the performance of the most resource-expensive tasks to make sure the software works smoothly – even on high-traffic websites and on shared hosting with limited resources. The source code is also ultra-compact.

  • Fully asynchronous, on admin and front-end.
  • Resource-saving mode when the chat is inactive
  • Built for high-traffic websites
  • Built for limited-resource hosting
  • Ultra-compact source code
  • The most lightweight plugin for WP Rocket, read review

  • Your data is never sold to third-party companies.
  • All conversations, user details and other data are stored in your server.
  • We don't have access to any of your data
  • Your data is shared if you use some of our apps; see details here
  • You own all of your data
  • Excellent privacy solution

Your Data. Your Privacy.

Big data has become a valuable commodity – and data breaches are now a daily occurrence. While many big tech companies, including all chat solutions, violate their users' privacy, things are different here at Support Board. With us, you will maintain full ownership of all the data. We don't have access to any of your data, it's all stored in your own server.

Departments

Let's your users choose the right department before starting a conversation. Assign departments to agents so they will have access only to the conversations assigned to them.


  • Let's users choose departments
  • Route conversations to the right agent
  • Set department image
Chat Departments

Additional Features

You'll love our vast set of features. There will be even more of them available in the future.


Premium Support

Our support team is always available to help you, 24/7.

Online and Typing Status

Users can see when agents are online – and when they're typing a new message.

Attachments, Media and Lightbox

Send multiple attachments and media. Open and view images in a lightbox.

Office Hours and Timetable

Dynamic timetable that displays office hours in the user's local time.

Responsiveness

Our panel is fully responsive and optimized for smartphones and tablets.

Cross-Browser

Support Board works with all major browsers including Safari and Opera.


Compatibility

  • Pusher
  • WordPress
  • PHP
  • Laravel
  • CodeIgniter
  • Joomla
  • Drupal
  • Magento
  • Any PHP CMS