This add-on costs $9 and isn't part of the main Support Board purchase
Zendesk Integration with Support Board
Use this app to automatically synchronize Zendesk customers with Support Board, view Zendesk tickets, or create new ones without leaving Support Board, and more.
Purchase for $9
Zendesk
Tickets Synchronization
Support Board will automatically displays the Zendesk tickets of the active Support Board user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Support Board conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Support Board.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
