This add-on costs $29 and isn't part of the main Support Board purchase

Sync Viber
with Support Board

Have your Viber and website communication in one place. Receive messages sent to your Viber bot and reply to them directly in Support Board.

Purchase for $29

Or buy the bundle

Assign Departments

Automatically routes Viber conversations to the specific department of your choice.

User Synchronization

Anyone who messages you will be added to your Support Board using their Viber profile picture and name.

Notifications

Receive email, SMS, and push notifications when you receive new messages in Viber.

Communicate in Support Board

Instantly receive and respond to messages sent to your Viber bot in Support Board. The integration supports attachments, documents, photos, videos, audios, and more.

Send and receive messages
Real-time two-way sync

Attachments, media, more

Connect the Chatbot with Viber

Integrate OpenAI and Dialogflow chatbots into your Viber bot and automate your communication within Viber as well. Our integration is the most advanced on the market and provides unique and innovative features.

Compatible with the most Innovative Features

The following features work also with Viber. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.

Artificial Intelligence app

Media Attachments

Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to Viber.

Chatbot

Connect the chatbot to your Viber bot and use one chatbot for all channels.

Omni-Channel

Send and reply to Viber messages, emails, chats and more from the admin area of Support Board..

Support for Routing

Viber conversations and messages support agent routing and related features.